Gurantee & Payments

Always call before making a payment to make sure puppy you want is available and so I can watch for your incoming payment. You can always call me to walk you through the payment process: Kristina Jordan 816-682-0265, If you are buying a Cocker puppy please contact Deborah: 913-999-1776 Tracking is enough to prove I received the letter. Do not put a mandatory signature on it, so wave signature if needed, so they will leave it at my home. If you absolutely must have a signature then only send with usps since other carriers are over an hour from my home and I can not drive an hour from my home to go pick up if I miss them. I prefer no signature needed so it will be left in my mail box or screened in porch for me if I’m not home.

PAYMENTS WE ACCEPT:

Bank Wire: If you can’t pay CASH, this is the method we prefer over all others. It is Secure and fast and you have proof your payment went from your bank account to my Jordan Family Treasures business account. So the puppy is on hold immediately. To make a bank wire payment: Contact your bank with my wire info to send the wire. Please click on the Purchase button on the puppy you want and choose “BANK WIRE TRANSFER.” This bank wire info is for paying Kristina Jordan for her puppies, not for Deborah’s Cockers: Bank Transfer Information is: Bank Of America in Belton, MO Routing for incoming wires: #026009593 Account number: 355001768410

WHEN SENDING A BANK WIRE:

You must put the puppy’s name and breed, and most importantly the person’s name that has signed the health contract on the actual wire transmission that is sent to my bank. If you fail to do this I will not know who or what pup the wire is for when I receive it. The same person’s name needs to be on the online puppy payment form that you fill out for the puppy you want. This is the only way to connect a buyer to a payment and to a puppy. After you send a wire contact us the next business day to make sure it has cleared in our account and that we are actually holding the puppy for you. If you do not see YOUR NAME next to your choice puppy on our website we are NOT holding the puppy for you.

Check or Money Orders:

No puppy will leave us until checks clear the bank. No puppy is on hold until payment has cleared the bank. If mailing a check or money order always send it express overnight so I will get it ASAP and make sure it has tracking on it just in case it gets lost in the mail. If you want to pay with a check or money order: Please call me first for my address to send the payment to. Then click on the Purchase button and choose the appropriate payment option.

Credit Cards or PayPal:

I prefer the payment options above because of credit card and PayPal fees and credit card fraud, but if absolutely necessary I can take a payment by credit card or PayPal. I rarely take credit cards for teacup puppies so ask first before paying with a credit card. Credit cards are paid through PAYPAL, so click the appropriate button on the payment form to take you to paypal to finish paying. Then you can pay with your PayPal account or Click PAY AS GUEST if you do not want to use a PayPal account to pay. There is a 3% fee for this. Credit card payments can take 48 business hours to clear and your puppy will not be on hold until it clears, so if you are worried about someone else getting the puppy you want best to do a bank wire. Buyer agrees that no charge backs or disputes will be filed through a credit card company or PAYPAL for ANY REASON. If there is an issue with the puppy “covered by the guarantee” the breeder/seller will replace the puppy if needed or will work with the buyer to make the situation right for all parties. If it is not in the guarantee it is NOT covered and buyer has no legal recourse to a claim. Both parties are obligated to follow the health guarantee and if a charge back is filed the buyer is breaching contract. If necessary the breeder/seller will take buyer to court in the event of legal action necessary from a breach of contract. If Buyer breaches contract and court becomes necessary Buyer will be obligated to pay for all reasonable expenses including Seller’s necessary attorney’s fees, court costs, and travel fees.

Cash:

You can always pay your deposit or any other payments in cash if you are coming out to our home. If you are picking your puppy up in person and owe a remaining balance you must pay it in cash only… We do not take checks or any other payment if you are taking your puppy home that day because all payments must clear before puppy leaves our home. So if picking up in person always bring CASH for any remaining amount owed on the puppy.

PayPal:

I Kristina Jordan take Paypal and so does Deborah miles for her Cockers. If you want to pay with Paypal for one of her Cockers or one of my pups you can click the appropriate button when you click the purchase button on the puppy for sale page under the puppy you want to buy.

Deposits and Payments:

Puppies are on a first deposit in bases. So if there is a puppy you are interested in you need to send your deposit in asap. If I receive two deposits for the same puppy the first deposit gets the puppy and I return any other deposit back. After your deposit is received that puppy is on hold for you until the remaining amount is owed at 6 weeks of age. Please remember if you have changed your mind please contact us. Others may be interested in this puppy to, and we are holding it for you. Final amount owed on a puppy must be paid before the puppy is 6 weeks old, to allow time for payments to be cashed before puppy is transferred and allow for vet checks on shipped pups. In the case of a puppy you are interested in being over six weeks of age, payment in full is due immediately. If you are picking your puppy up in person you can pay the remaining amount at that time in “CASH”. Thank you for your consideration to us and others!!!! To make a deposit call me first to make sure the puppy is available then you can send us a payment through one of the options listed above. You will need to click the Purchase button on your puppy and fill out the form so I have your personal info for my records. Don’t forget to also print out, sign, and return the health guarantee contract! And if applicable the Teacup Puppy Care Form! I do not give refunds. If you place a deposit it cannot be refunded for any reason. In the event that the puppy you wanted is not born, or in the event of sickness or death of your puppy while in my custody, your deposit will be slid to another puppy/litter of your choice. If there is not a litter due to be born within a reasonable amount of time I may decide to return your deposit as to not hold you up on getting a puppy. Once the puppies are born and you choose the puppy you want us to hold for you, your deposit is forfeited if you change your mind on the purchase for any reason. This includes changing your mind because said puppy is looking to be a larger size or color changing when it is close to 8 weeks old. Of course I want you, (the buyer), to be happy with the puppy you have chosen and we can talk about maybe putting the deposit on a different puppy if the one you wanted is a lot bigger than expected, and has not yet been transferred to you. Important! You must print, sign, and send us the PUPPY GUARANTEE / PURCHASE AGREEMENT, and if applicable the TEACUP PUPPY CARE FORM, when you first pay for your puppy. No puppy will be reserved on hold without a signed guarantee / contract on file. Always call before making any payment to make sure that pup is available.

Shipping:

I, Kristina Jordan, Ship all my pups on Thursdays. The only time I may ship a different day is if your puppy is the only one I have shipping out, then I can be more open on a flight date. Deborah is pretty open on her shipping days for her Cocker puppies. If you get one of her Cocker puppies you can contact her about her shipping days. If we have to hold a puppy for a buyer past the date it is ready to leave there is a $75 a week boarding fee. Of course we do not charge for delays on our end if puppy is not ready or there is a shipping delay. I will have the flight details for you two days before puppy is shipped. Keep in mind I can not even book the flight until puppy is paid for in full so please make sure your puppy is paid for well before week of shipping to you.  Your puppy will come in a crate with shot record, vet health certificate, and any other papers attached to the top in a baggy. Pup will also have food attached. Make sure to take your shot record and a copy of the health guarantee to your first vet visit and all vet visits. If your puppy is an extra tiny puppy we may send instructions for puppy care so make sure you follow all instructions and take all papers with you to your vet office!… Flying your pup is perfectly safe and our pups are well socialized so being shipped is easier on them. We get them used to their crate and they feel safe in it before they ship in it. Pups are insured with the airlines in case of death due to airline negligence, but I have shipped pups for over 15 years and have never had any bad experiences yet. Everyone says their pup is happy and healthy when picked up at the airport. I mainly ship Delta, United, and American but sometimes use other airlines as well. All airlines I use to ship pups have special handling procedures for pets and take good care of the animals. There is also ground transport if flying is not an option, but it’s easier on a puppy to fly to your local airport same day than be in someone’s car or truck for days on a ground transport.… You are welcome to call me any time 9am to 10pm cst to discuss. Email: jordanfamilytreasures@yahoo.com or call: 816-682-0265 Kristina

Teacup Puppies: We are known for our healthy extra tiny puppies. All our tinier pups come with care instructions for a tinier more fragile puppy. Make sure to follow all instructions. If you are buying a teacup sized puppy from us you take full responsibility in making sure the puppy is eating enough and syringe feeding every 3 to 4 hours if necessary. If you are unable or unwilling to do this do not buy a teacup puppy. They take extra care because of their tiny size. Size: We do not guarantee a puppy will be the size it is charting at time of transfer to be the adult weight when full grown. Size and color change is a risk you take when buying any puppy and NO breeder is going to guarantee that. I’m just one of the few breeders that is honest about it right from the start. As always I want the new puppy owner to be happy and if you have any issues at all you are welcome to contact me to see what can be done for you. I’m available by phone 24/7 before and after you receive your puppy.

All Puppies over 2lbs at purchase – or seller advises

 


 


All Puppies under 2lbs at purchase: does not guarantee puppy is going to be a teacup sized adult – for small sized puppies – or seller advises.